FAQs
What types of audio-visual products do you offer?
We offer a wide range of audio-visual products tailored for educational institutions, including:
- Projectors and screens
- Interactive whiteboards
- Sound systems
- Document cameras
- Video conferencing equipment
- Accessories such as cables, mounts, and stands
Are your products suitable for New Zealand classrooms?
Yes, all our products are specifically curated to meet the unique needs of New Zealand classrooms. We ensure that our offerings are compliant with local standards and designed for effective use in educational settings.
Do you provide warranties on your products?
Yes, we partner with reputable suppliers who offer commercial warranties on all our products. The warranty details will be provided with your purchase.
Can I get assistance with product selection?
Absolutely! Our team is here to help you choose the right audio-visual solutions for your specific needs. You can contact us through our website, and we’ll guide you through the selection process.
What is your return policy?
We want you to be completely satisfied with your purchase. If you need to return a product, please refer to our return policy on our website for detailed information about eligibility, conditions, and the return process.
How do I place an order?
You can easily place an order through our website by selecting your desired products, adding them to your cart, and proceeding to checkout. Follow the prompts to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. Please check our payment page for a full list of accepted methods.
Do you offer installation services?
Yes, we offer installation services for many of our products. Please contact us for more information about installation options and associated costs
**Limited to certain areas only, please get in touch to find out more**
How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
What should I do if I receive a damaged product?
If you receive a damaged product, please contact us immediately. We will guide you through the process of reporting the issue and arranging for a replacement or refund.
Do you provide ongoing support after purchase?
Yes, we are committed to providing ongoing support to our customers. If you have any questions or need assistance with your products, feel free to reach out to our support team.
Can I request a demo of a product before purchasing?
We understand the importance of seeing products in action. Please contact us to inquire about demo opportunities for specific products.
**Please note, the Demo product is free, however Shipping won’t be**
